All our orders are shipped by FEDEX which is a trackable service to your door. We have a daily pickup by FEDEX and will email you tracking details as soon as the parcel has been collected. Please note that a signature is required upon delivery.
Worldwide: on all orders over €350,00
Belgium/the Netherlands/Luxembourg: on all orders over €30,00
You can collect your order at our Morrison store in Antwerp (Nationalestraat 20, 2000 Antwerp). Please note that this is only possible for orders from Belgium or the Netherlands. When you finalize your purchase, you can select the option ”Pick Up In-Store”. The order will then be ready for pickup from our shop in Antwerp on the following weekday. You have 7 days to collect the order before it is returned to the warehouse.
Note that you must have your order number with you when picking up in-store in order for us to identify the correct order.
TAX FREE (NON EU CUSTOMERS)
Customers outside of the European Union can shop tax-free. This tax-free sales is automatically generated based on your shipping address.
Please note that a handling , import fee and domestic VAT charge may apply to packages imported from the E.U.
Any additional cost payable will be the sole responsibility of the customer and may need to be paid at the time of delivery or get charged by the courier after the delivery.
BREXIT
British customers will also be able to shop tax-free (= free of BE VAT, 21%) from 01/01/2021 on.
Important: British customers will also be charged a handling fee, import tax, and UK VAT when the package is imported into the UK.
For any parcels returned to us due to customs charges being higher than expected, we reserve the right to refund the transaction minus all costs incurred.
If you have any question or issues, don’t hesitate to contact us info@morrison.be
IMPORTANT NOTICE FOR US ORDERS
Recently the United States government made a change in the duties/customs charges on all orders to the U.S. From now on, US clients are able to order up to $800 free of import tax.
RETURNS AND EXCHANGES
Please find our complete return and exchange policy over here.
If you have any question, please mail us at info@morrison.be